Analyze infrastructure to develop a plan that increased the company's sales from $20k over $1 Million per month. Redesign the website to increase conversions by updating graphics, sales copy, online marketing and analytics. Analyze, develop, integrate and maintain application software for a sales environment LAN. Increasing sales flow and customer satisfaction by analyzing, developing and implementing an efficient process of lead to client management, order processing and followup through software integration. Design and manage technology logistics as the company grew into a larger facility.
Analyze, develop and maintain application software for a sales environment LAN. Provide training and support for all applications to LAN users. Maintain departmental PC workstations including software installation and upgrades. Replaced time consuming Customer Relationship Software by implementing and migrating to a far more efficient system which allowed sales people to connect with more clients in the same amount of time. Increased internet leads and sales by redeveloping the website with SEO marketing in mind, migrating to a high performance server and integrating the website directly with the customer relations software reducing the response time.
Evaluate and analyze client sites to develop and implement a customized security software solution. Trained, guided and supported staff while implementing and documenting the procedure developed.
Designed and implemented all marketing practices; PPC, SEO, Email Marketing, Affiliate Marketing, Social Media, Direct Mail, Printed Media and ROI tracking for all services. Develop and maintain the primary website, shopping cart system and integrate it with merchant services, fulfillment services, affiliate marketing, ROI tracking and customer relationship system. Supervised the development of subsidiary websites created for marketing. Implement all financial systems necessary for online transactions, payroll and all other business needs. Create the corporation, license trademarks, research and employ best product manufacturing practices. Design the company infrastructure; research best practices for a virtual office environment, implement VoIP system, configure customer relationship system, email and a secure web based document center.
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